Privacy Policy

1. Information We Collect

We may collect personal information directly from you when you fill out forms on our website, contact us through email, phone, or messaging, or opt in to receive SMS/text messages.

The information we collect may include contact details such as phone number and email address, plus medical information necessary to provide our services.

2. How We Use Your Information

We use personal information to provide and improve our services, respond to inquiries and requests, and communicate with you regarding appointments or updates.

3. Sharing Your Information

Your personal information is not shared or sold to third parties for marketing or promotional purposes.

We may share information only with service providers who assist in delivering services, payment processors, or as required to comply with legal obligations.

4. SMS/Text Messaging Disclosure

By submitting your phone number, you authorize Mobile IV Therapy NY to send you text messages. Messaging frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.

We will never share your text messaging opt-in data or consent with third parties.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect personal information. No system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

• Access the personal data we have collected about you.
• Request corrections to your personal data.
• Opt out of SMS communications or other forms of contact.

7. Cancellation Policy

We kindly ask that you notify us at least 24 hours in advance if you need to cancel or reschedule your appointment.

If a cancellation is made less than 24 hours before your appointment, you may be charged the full price of the service booked. No-shows may also be charged 100% of the service fee.

To cancel or reschedule, contact us directly by phone, text, or email and confirm the cancellation with a team member.

8. Updates to This Privacy Policy

We may update this policy from time to time to reflect operational, legal, or regulatory changes. The updated policy will be posted on this website with a revised effective date.

9. Contact Us

If you have questions or concerns about this policy or how your information is handled, contact info@csh2024.com or 845-285-1633.