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Privacy Policy

Effective Date: 11/19/2024

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At Mobile IV Therapy NY, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mobileivtherapyny.com or use our services. Please read this policy carefully. If you do not agree with its terms, please do not access our site or use our services.

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1. Information We Collect

We may collect personal information directly from you when you:

  • Fill out forms on our website

  • Contact us through email, phone, or messaging

  • Opt in to receive SMS/text messages or other communications

The information we collect includes, but is not limited to:

  • Name

  • Contact details (e.g., phone number, email address)

  • Medical information necessary to provide our services

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2. How We Use Your Information

The personal information we collect is used to:

  • Provide and improve our services

  • Respond to your inquiries and requests

  • Communicate with you regarding appointments or updates

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3. Sharing Your Information

Your personal information is not shared or sold to third parties for marketing or promotional purposes.

We may share your information only in the following circumstances:

  • With service providers who assist in delivering our services (e.g., payment processors)

  • To comply with legal obligations, such as responding to a subpoena

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4. SMS/Text Messaging Disclosure

By submitting your phone number, you authorize Mobile IV Therapy NY to send you text messages. Messaging frequency may vary. Message and data rates may apply. You may opt-out at any time by replying STOP to our messages. For assistance, reply HELP or contact us directly.

We will never share your text messaging opt-in data or consent with third parties.

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5. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee the security of your data.

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6. Your Rights

You have the right to:

  • Access the personal data we have collected about you

  • Request corrections to your personal data

  • Opt out of SMS communications or other forms of contact

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7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the revised effective date.

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8. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

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